Category
Phone systems for ABA agencies
VoIP and business phone systems for clinical agencies.
Most ABA agencies eventually outgrow a personal cell number. VoIP systems give you a shared line, after-hours routing, voicemail-to-email, and call recording — and most are HIPAA-eligible with a BAA.
Tools in this category
- #1Best for solo BCBAs and small clinics
OpenPhoneby OpenPhone Technologies, Inc.
A modern, lightweight business phone system designed for small teams, popular with solo BCBAs and small ABA clinics.
Read full review - #2Best for multi-office enterprise agencies
RingCentralby RingCentral, Inc.
An enterprise-grade business phone system with extensive call routing, video, and messaging features, often used by larger ABA agencies.
Read full review - #3Best for AI-assisted call documentation
Dialpadby Dialpad, Inc.
A business phone system with strong AI features (transcription, call summaries, sentiment), positioned between OpenPhone's simplicity and RingCentral's enterprise depth.
Read full review - #4Not a phone system (our product)Our product
GoodABA
The administrative platform for ABA agencies — branded family portal, intake forms, e-sign, communications, task automation, and credential tracking in one workspace.
Try GoodABA
See how GoodABA fits in
Run your agency with clarity, not Post-its.
One branded workspace for everything that isn’t clinical or billing — set up in 10 minutes.
$99/mo · cancel anytime
What to look for
The buying criteria that actually matter
Shared inbox or per-user
Small clinics typically want a shared business number that the team answers. Larger agencies want per-staff lines with routing. Pick the model first, then the tool.
After-hours routing
Critical for clinical agencies. The right tool routes after-hours calls based on day-of-week and urgency, not just to a generic voicemail.
HIPAA tier and BAA
Voicemails can contain PHI. The BAA needs to cover the entire phone workflow, not just the call itself.
Mobile app quality
If the official app is bad, staff default to personal cells. Apps quality varies dramatically across phone providers.
Go deeper
Buyer's guide · 2026
Best Phone Systems for ABA Agencies
VoIP and business phone systems that support multi-line clinical agencies.
Other categories
Ready when you are
Trade the chaos for clarity.
10 minutes to set up. 14 days free to try. 30 days money-back once you’re in.
No card to start · Cancel anytime · HIPAA compliant